Myself and my partner have just started the process of buying our first home together with Darlows and our experience so far has been great. Jennifer Roberts carried out our first viewing on the property we are purchasing and was very polite and friendly and was a great help in giving us information on the property and the surrounding area which we were not 100% familiar with at the time. All correspondence with Jennifer so far have been efficient, well mannered and friendly which just really puts us at ease when going through the house buying process for the first time and it all being very new to us. Our overall experience with Darlows so far has been very good and look forward completing the process with Jennifer and the team and the Pontypridd branch.
So far the process with Darlows has been great, very quick and efficient with everything and always on call if we needed any help. We recently booked a second viewing of the property and it was quick and easy. We had our second viewing with Gayle and she was very happy and friendly, we raised a query about the property and she got right onto it and called us a few hours later to provide an answer.
I would highly recommend using Darlows for the selling of a property. The whole team were extremely professional from the beginning. Answering calls, returning calls and dealing with other queries and aspects of the selling and purchasing process. A very big thanks to Miss J Roberts. She has been a very dependable and knowledgeable source with matters, and has made the process very quick and stress free.
We're buying our first property and the team at Darlows have been brilliant. As well as liasing with our broker and solicitors, Jennifer has been helping us communicate with the owner of the property to answer any questions we have had. She has always been very quick to get back to us and is friendly, down to earth, and trustworthy. Great service.
Gayle has been with me for over a year searching for houses and coming to house viewings. Because of COVID it was more difficult for me to find a house in my price range so I had to increase my deposit and the house price I was looking at. Gayle would keep in touch sending me houses and calling me until one day we found it. Gayle has been very easy to talk too and uses her honesty to ensure I am up to date with everything. Since buying the property from you she has been in contact and the rest of the team have to ensure I am fully in the loop. I pick my keys up Monday to my dream home and this is the fresh start I need on my own as I have recently split up from partner and lost my dog of 11 years. So this is truly a dream come true. Thank you Gayle.
